Every maintenance request, tracked. Every vendor, on the same page.
ResidentFix gives assisted-living operators and property managers one organized system for maintenance, replacing scattered texts, sticky notes, and phone calls with a shared calendar, clear ownership, and a record you can trust.
The everyday reality
In senior-living facilities, maintenance lives in a dozen places at once, in texts, paper forms, voicemails, and hallway conversations.
No one has a shared view of what's scheduled, what's overdue, or who's handling what. Requests slip through the cracks, residents wait, and your team spends the day chasing status instead of getting work done.
Everything maintenance touches, in one place
ResidentFix covers the whole loop, from the moment a request comes in to the moment it's done, without the scramble.
A shared maintenance calendar
Scheduled work and lease expirations in one view, by month, week, or day. Everyone sees what's coming.
Role-based access
Admins, property managers, and employees each see exactly what's relevant to them, nothing more.
Vendor dispatch
Assign a request and email the vendor the details in one step, no copy-pasting across apps.
Scheduling with appointment times
Give each request a real time slot, not just a someday.
Rooms & leases
Track units, residents, and lease windows for every property.
One record per property
Requests, rooms, and vendors, organized in one place.
Three steps, start to finish
Simple enough that the whole team actually uses it.
- 01
Log the request
Capture it once, from wherever it comes in, including the unit, the issue, and the priority.
- 02
Schedule & assign
Put it on the calendar, give it a time, and dispatch the right person or vendor.
- 03
Track to done
Everyone sees the status update in real time. No follow-up calls required.
Frequently asked questions
The short answers, for operators sizing up a maintenance system.
What is ResidentFix?
- ResidentFix is maintenance management software built for assisted-living and senior-living communities. It replaces scattered texts, paper forms, and phone calls with one organized system for logging requests, scheduling work, and dispatching vendors.
Who is ResidentFix for?
- ResidentFix is for assisted-living and senior-living operators, property managers, and maintenance staff. Administrators oversee every property, property managers run their own building, and employees see the work assigned to them.
How does ResidentFix handle maintenance requests across multiple properties?
- Each property gets one organized record. Requests, rooms, leases, and vendors are tracked per property, and a shared calendar shows scheduled work and lease expirations across all the communities you manage.
Can different staff roles see different things?
- Yes. ResidentFix uses role-based access. Admins see all properties, property managers see their own property, and employees see the work assigned to them, so everyone sees what's relevant without the clutter.
Does ResidentFix track vendors and lease dates?
- Yes. You can assign work to a vendor and email them the details in one step, and ResidentFix tracks rooms, residents, and lease windows for every property, with lease expirations shown on the shared calendar.
How do I get started with ResidentFix?
- Request a demo from this page. Tell us about your communities and your current maintenance workflow, and we'll set up a walkthrough.
Built specifically for assisted-living operations.
Not a generic ticketing tool bent to fit. ResidentFix is shaped around how senior-living teams actually run maintenance, across properties, rooms, leases, vendors, and the people who keep it all moving.
See ResidentFix for your facility
Tell us a bit about your operation and we'll set up a walkthrough.